Our Care Professionals
We look for people with the same caring nature and values as the rest of our team because home care is a personal job and crucial for the individuals and families we look after.
Consistent care
We always try to ensure that your care professionals will be the same familiar faces every time. We firmly believe in establishing trust and an ongoing relationship with our service users as this helps us to provide better care and to notice changes that might affect your health or prevent conditions worsening.
Highly trained
We undertake ongoing training to ensure our staff provide high quality services to our service users. We take great care in developing our staff and have recently started the Prepare to Care Programme alongside London South East Colleges (LSEC), a free 8-week course designed to help people new to caring, gain an essential entry level qualification in health and social care.
Safe
All of our staff seeing service users will be DBS checked to the appropriate level and will have completed a rigorous set of mandatory training and shadowing, before supporting service users independently.
Visit How our care works to find out more or to get in touch go to our Contact us page.
Our office team
Testimonial given by Janet
Director of Operations for Care at Home
Janet started her career as a nurse in 1983 at the Royal London Hospital and has spent the majority of her career in community health services. She joined Bromley community health services in 1990 and has held various roles including - District Nurse, Head of Nursing, Director for Children Services, Director of Operations for Bromley Healthcare and more recently, the role of Joint Executive Chief Nurse in July 2022. In 2021, Janet was awarded the title of Queen's Nurse in recognition of her work in community care. Janet took up her role of Director of Operations for Care at Home in July 2023.
Testimonial given by Rebecca
Operations Manager
Rebecca has been with the care agency for 5 years and is at the core of managing the service on a day to day basis. Since starting as a Care Administrator, Rebecca has progressed through the different roles within the organisation and gained a huge amount of experience along the way. She manages all our staff and provides oversight of service user referrals, bookings, scheduling and much more. Rebecca manages the service in a way that ensures we maintain high quality in all aspects of the service, maintaining CQC required standards and ensuring our service users get the best care.
Testimonial given by Conor
Care Coordinator
Conor has been in care for 6 years and holds an NVQ Level 3 in Health and Social Care. His daily focus is on rostering carer schedules and organising new packages of care whilst liaising with the Operations Manager and working alongside the Senior Care Administrator. Conor has past experience working in the community which allows him to build up close working relationships with our team of care professionals.
Testimonial given by Lucy
Senior Care Administrator
Lucy has been with Bromley Healthcare Care at Home since 2020 and carries out essential administrative support for day to day running of the service. Lucy regularly talks to service users and their families, our care professional, social services and other teams within the social care sector. Lucy supports our Care Coordinator daily to keep up with the demand of the service.
Field Care Supervisors
The Field Care Supervisors conduct care visits to our service users, complete risk assessments, and create and maintain person-centered care plans based on the service user's wants and needs. Throughout the year the Field Care Supervisors will complete regular reviews with the service user/and family regarding the services being provided by our team of care professionals.
Our team of Field Care Supervisors provides supervision and mentoring to our care professionals by signing off competencies, completing spot checks, and having regular 1-2-1 to ensure the quality of care being provided is at its upmost.
Testimonial given by Joeann
Field Care Supervisor
Joeann joined us as a Field Care Supervisor and has previous experience working in care before coming to Care at Home, bringing all her knowledge and experience with her. Since joining in 2021, she has gained her Level 3 in Health and Social Care which has enabled her to continue to grow within Care at Home.
Testimonial given by Funke
Field Care Supervisor
Funke has been with the health sector serving as Health Administrator for over 6 years and holds an MBA in Business Administration coupled with some other Health and Social Care certifications. Funke joined Bromley Healthcare as a Care Professional in 2021 and has now progressed and developed into the role as a Field Care Supervisor.
Testimonial given by Dotun
Field Care Supervisor
Dotun joined Bromley Healthcare Care at Home in 2020 as a Care Professional, and since then has progressed and developed into his role as a Field Care Supervisor. He has a real passion to help and make a difference in the community and feels his job is fulfilled when he sees a smile on the service user's face.
Testimonial given by Gabija
Field Care Supervisor
Gabija started with Care at Home as a Care Professional in the community and started her role as a Field Care Supervisor in 2022. Gabija, whilst working in the community gained her Health and Social Care Level 3. Since finishing college, Gabija decided to continue to grow within her job with Care at Home and took on the new challenge of being a Field Care Supervisor.
